Every enquiry gets a reply within 2 minutes, even while you are on a job.

No. It's a web app at crm.daythree-studio.com that works on a laptop or your phone, and you can add it to your home screen like an app. Nothing to install or update. Alerts arrive as notifications with the message in them, so you don't need to keep it open.

No. It works from the WhatsApp number your customers already know. Replies, confirmations and reminders go out from your number, and you keep answering from your phone as usual. I set it up with you on our call.

Yes, if you want one. Without it, the CRM sends the messages you'd send yourself if you had time: request received, booking confirmed, reminders, and a thank-you with your review link. Switch on the AI assistant and it also answers questions, quotes from the prices you give it and books visits, any time of day. It says it's an assistant, hands the chat to you when someone asks for a person or something it hasn't been taught, and never messages anyone first. It runs on your own ChatGPT, Claude or Gemini account with a monthly spending limit you set.

Yes. Everyone gets their own login. You can assign enquiries to whoever is handling them and hand a chat to a colleague with a note only your team sees. You decide who can change settings and who can only handle enquiries.

Yes. Import a spreadsheet of names, numbers and emails, and any extra columns come along too. You can export the same way any time, so your list is never stuck.

With a Launch Page it's free for your first three months, with everything switched on, then S$99 a month or S$990 a year. Already have a website? I take a look at it first, then quote for adding the CRM to it. Cancel any time. The AI assistant runs on your own AI account, so you pay the AI company directly, at their price, with no markup from me.

It can if it acts like spam, so this one doesn't. The first reply waits a minute or two, each customer gets only a few automated messages a day, nothing is sent twice into silence, and it stops the moment someone replies or says stop. Your forms ask permission to WhatsApp them, and anyone who opts out stays out.

You export your contacts, the automation stops, and your website keeps working as before. There's no fee to get your data back. Your workspace is then closed and its data deleted within three months, as the privacy policy says.

Connecting your Google Calendar is optional and switched on by each person for their own calendar, under Settings, then Integrations. It does two things.

• It stops double bookings. The CRM asks Google when you are busy so those times are never offered on your booking page. Google returns start and end times only. No titles, no guests, no locations, nothing about what the meeting is, and none of it is stored.
• It puts bookings in your calendar. A new appointment appears as a real event, updates if it moves, and cancels if it is cancelled. It never touches an event it did not create.

Disconnect it in the CRM, or remove access from your Google account, and it stops immediately. The full detail is in the privacy policy.

Connecting Gmail is optional and done by the business owner or an admin, under Settings, then Integrations, then Email. Here is what it does, and what it cannot do.

• Email to your leads comes from your own address. When you send an email from a lead's page, or one of your automations sends a follow-up, it goes out from your Gmail and sits in your Sent folder like any email you write. The CRM asks Google for one permission: to send email.
• It cannot read your mail. It never opens, lists or searches your inbox, sent mail, drafts or contacts. Replies arrive in your Gmail as normal and stay there.

Disconnect it in the CRM, or remove access from your Google account, and it stops immediately. The full detail is in the CRM privacy policy.

Connecting your ads is optional and done by the business owner, under Settings, then Integrations. For Facebook and Instagram you sign in with Facebook and tick the Page and ad account to share. For Google Ads you sign in with the Google account you use for Google Ads and pick the account, or accept a link request from DayThree's manager account. It does three things.

• Your lead forms come straight in. When someone fills in one of your Facebook or Instagram lead forms, the lead is in the CRM within seconds, with the campaign, ad set and ad it came from, so you can reply while they are still holding their phone.
• You see what a lead costs. Every night the CRM reads your ad spend, clicks and results from Facebook and Google, and the dashboard divides spend by leads. It reads figures only. It never creates, changes or pauses an ad.
• Google Ads leads keep their click. A lead from a Google ad arrives with its click id, so the campaign and keyword that brought it are on the record.

The CRM sees only the Page and ad accounts you tick, and only for your own business. Disconnect it in the CRM, or remove DayThree CRM under Integrations in your Meta Business settings, and it stops. The full detail is in the CRM privacy policy.